Hotline:(+84)2143 873468

Terms and Conditions

COPYRIGHT OWNERSHIP

The website https://sapapathfinder.com/ 
 is owned by SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) and is protected under copyright laws. You may use this website solely for personal purposes, such as viewing information and making online bookings and payments. Any use for commercial purposes is strictly prohibited.

If content is used for reference or research, the source must be clearly cited as SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel). The use of logos, trademarks, or any brand assets of SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) in any form is not permitted without prior written consent from the company.

CUSTOMER INFORMATION

When registering for online payments, you will be required to provide certain personal and account information.

Personal Information:
This information is used solely to confirm your tour booking and to display necessary details on your e-ticket. SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) may also use your contact information to send updates, promotions, and special offers if you agree to receive them. Your information will be kept strictly confidential and will not be disclosed to third parties without your consent, unless required by law.
Account Information:
Your account information will be protected by SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) and third parties using the highest security standards provided by globally recognized payment systems such as Visa and MasterCard, ensuring maximum safety.

LINKED WEBSITES

The websites of SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) may contain links to third-party websites. These links are provided solely for your convenience and do not imply endorsement or acceptance of the content, information, or products on those websites. SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) assumes no legal responsibility for any information or content found on third-party websites.

TOUR CANCELLATION POLICY

In case of tour cancellation, please send a cancellation request via email to SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel). The company will review and reconfirm all your information. Once confirmed, refunds will be processed to the original payment account after deducting applicable cancellation fees. Cancellation fees vary depending on the specific tour booked.

RESPONSIBILITIES OF SPT TOURISM AND TRADING CO., LTD. (SAPA PATHFINDER TRAVEL)

Ensure strict confidentiality and secure storage of customer information
Resolve any issues, errors, or violations arising during the payment process if caused by the company
Provide all services as committed in the booked program; however, the company reserves the right to change itineraries or cancel trips when necessary for customer safety
Notify customers promptly of any changes before departure or immediately after any issues arise

LIMITATION OF LIABILITY

SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) shall not be held responsible for:

Any inaccurate information provided by customers, as verification may not always be possible
Loss or theft of customer information due to viruses or issues originating from the customer’s device
Damage to customer systems during online payment or due to interference from external websites
Data loss caused by force majeure events such as natural disasters, drought, fire, war, etc.

CUSTOMER RESPONSIBILITIES

Customers are fully responsible for ensuring that all provided personal and credit card information is accurate and truthful. In case of errors, fraud, or disputes, SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) reserves the right to cancel the booked tour
Customers must regularly check their accounts and promptly notify the company of any issues. Complaints related to payments will not be accepted after 30 days from the payment date
Customers must not use any content from SPT Tourism and Trading Co., Ltd. (Sapa Pathfinder Travel) websites for commercial purposes without permission
Customers are encouraged to report any unauthorized use or misuse of the company’s website content by third parties
Customers are responsible for implementing appropriate security measures to ensure their devices are protected from viruses or other external threats when using the company’s websites

Best regards.

logo About Us

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Sapa Pathfinder Travel Co., Ltd is created in 2006 by a group of tour guide who have worked in Sapa for over 10 years. We are a tour operator. Sapa Pathfinder Travel has office at 013 Xuan Vien street, Sapa town, Lao Cai province, Viet Nam. We design and operate personalised tours in Sapa and the surrounding area such as Bac Ha, Lai Chau, Dien Bien, Hoa Binh, Ha Noi, Ha Long, Cao Bang, Ha Giang... for the independent travelers from throughout the world. We have strong, established relationships with all cooperators of the destinations that we operate. We are one of the best agencies in Sapa to have skilled adventure travel specialists, designing tailor-made adventures for individual and corporate clients. The quality of our adventure programs is assured. All our adventure guides work directly for us and all equipment belongs to Sapa Pathfinder Travel. We organise the best home stay tours in Sapa to visit the remote hill tribe villages. We provide large choices for accommodation in Sapa: hotels, guesthouses, homestay, hostels. We have professional drivers assuming for clients the best transportations for the trips around Sapa. We have travel tools for rent: motorcycles, bikes, clothes, shoos... As we are the most experienced in the region, our guides, experts have their footprint at any corner of Sapa and the surrounding, we are proud of call our self Sapa Pathfinder Travel’ or SPT and SPTravel

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